FAQ

Welcome to Frequently Asked Question Section, Click on each Question to view the Answer .. if you have any other question which is not listed here, just click on Contact Form and ask your question , we reply back shortly ..

Dongle Emulator , Legal or illegal ?

Thats not illegal as long as you're holding it for backup purpose anf fair use !

What is the Dongle Emulator ?

Dongle Emulator is a small piece of software which allows you to run your dongle protected programs without plugging the original hardware key ( dongle ) to the system. emulator allows you to run the program on several computers without plugging the original dongle. that's an ideal solution and prefect insurance for your business. sometimes you have to pay thousands of dollars for a replacement key or buy a new license for the program to get another dongle but as emulator is just a software there is no risk of loss or damage of it , you can install our emulator on Virtual Machine Softwares like VMWARE Products ( Server / Workstation / ESX ) , XEN , Microsoft Virtual Machine , no parralel , com or USB ports are required for emulator.

What's the Warranty on your Service ?

We provide FREE lifetime support, and also we provide trial test before the payment , that makes you sure the solution works for you. also if after a while you faced to issue which we couldn't resolve we will refund your money

My Dongle ( License File ) Bricked / Lost / Expired / Stolen , Can you help me with this situation ?

Yes, but at the first step we suggest you to try to get a replacement key from the software vendor , we don't want to deny the programmer's rights and makes trouble Laughing if you failed with the replacement key then you can count on us as an alternative solution , we have to check the program first and then we are able to tell you that's possible for us to make emulator for that software or not .. please use the order form and send us the full details regarding your program.

I have a limited / DEMO program , Could you Disable the Program Expiry Date and also Enable the program's extra modules and feature on dongle or license file ?

Yes, we can disable the program expiry date or extend that to something like 2050 for example and we can unlock the program modules to maximum possible level

I already purchased a software but the vendor / programmer is not in business anymore ( Defunct / Dead ) , I need a replacement key What's your Offer for me ?

If you still have the original dongle we suggest you to take a backup from it before that dies , We can make emulator for you without the original key , but we have to check the program first .. sometimes that's possible , sometimes that's not. please send us the full details through the order form and we'll able to help you.

I own a Parallel Port ( LPT ) Dongle but There is no Parallel Port in my New Computer , Can you convert my key to USB or What do you Suggest ?

We offer our dongle emulator , no PARALLEL , USB or COM ports are required for the emulator , as you know emulator is just a piece of software which allows you to run your program without attaching your hardware key ( dongle ) to the computer, first we use a utility to read your original dongle and then we put the data we've gotten from your dongle into the emulator's inventory and you will able to run your program with our emulator and without plugging your key in to the computer, you can run your program on all the computers you want.

I have a custom protected program .. that's a new protection which is not exist in your service coverage , what do you suggest ?

Let's give it a try, you have to fill the Order Form and write the full details regarding your program .. we'll get back to you shortly.

Can I use your Product in Virtual Machine ? ( Like VirtualPC , VMWare , Xen , .. )

Yes of course ..  as you know emulator is just a software so you can install it on your Virtual Machine like any other programs ..

We developed a program long ago , unfortunately we lost the source code during an accident and we can't protect and sell the program anymore , could you please help us to remove the previous protection ( envelope ) from the executable files ?

Yes , we can remove the previous protection from all of your executable files , and then you have the choice to pick a new protection .. protect and sell your program again .. , we already did this for several huge companies including a World Class Game Developing Company .. ( I don't like to mention the names for privacy reason )

Could you emulate several dongles with different brands and at the same time ?

Yes, our emulator is capable to emulate unlimited numbers of dongles at the same time, also it has capability to emulate several keys with the same DevID , MoDAD and Passwords at the same time .. for example if your program has two Sentinel dongles with Developer ID FFFF , our emulator can emulate both of them at the same time ..

I heard that the emulator utilities may damage the dongle , are you sure your tools are safe ?

Yes, that's correct. wrong tools may damage your device but our tools are totally safe .. our products just sniff the connections between your program and the dongle .. that's looks exactly like a monitoring tool .. so that can't have any harmful effect on your dongle.

I need Physical Duplicated Dongles not an Emulator, I need something looks like a Genuine Copy , Do you provide such service ?

No, that's possible to do that for some kind of keys ( dongles ) but we don't provide this service.. because we don't have the right to sell someone else's product..

How can I purchase your Products and What's the Payment Method ?

We provide free trial test for emulator , if the test worked then you have the choice to purchase it. we prefer to receive your payment through the PayPal. I believe that's good choice for everyone .. however we accept all the available Payment Methods ( Bank Transfer , Western Union , Moneybookers , ... ) , for security reason we receive all the payments through the merchants, not directly.

Where are you Located ?

Sweden [ at this moment ] also we have a plan to open an official office on Antigua

I need to talk to you through the Phone , is that possible ?

No, that's not possible for one simple reason , we have limited human resources and we can't put some specialist to answer the calls for whole day .. but we'll answer your questions through the Email or Fax Instantly. Tongue out

You Competitor(s) quotes a cheap price for the emulator , Why your service is so expensive ?

As far as I know the persons provide the similar services are less than fingers in a hand , but there are a lot of scums running .. some of these rats selling the FREE Cracked programs which is available on WAREZ websites for Free , so if you want to pay for that kind of stuff why you don't try to get it for FREE from the Internet , the other thing may put you in grave danger is that they're seeking for your Credit-Card & Identity , just give them your Credit-Card numbers and they will ruin your life ... so be careful , everything has a reason. whatever you do beware because we had some customers whom chosen the cheap way and lost their money and returned back to us again Smile

I want to be your partner and sell your products , How do I apply ?

Sorry , we don't need resellers , this service is just available for end-users !

How do you deal with Copyright / DMCA ?

We have respect to those laws and as the copyright says using emulator and unlocking program is not illegal in many terms .. beside we're selling our product, we have right to sell our stuff. don't use our product if you think that denies someone's right.